Privacy Policy

Widuid Unified Services, S.L. (hereinafter, Polaroo), with registered office at Calle Tuset, 23-25, 7º, 08006 Barcelona, CIF B67087403, with email, registered in the Commercial Register of Barcelona, Volume 46126, Folio 20, Sheet No. B510264, provides the Polaroo Website and its related services in accordance with the terms set out below.

For Polaroo it is very important to ensure the processing of personal data of data subjects in the services we offer, and to comply with Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 on the protection of individuals with regard to the processing of personal data and on the free movement of such data, referred to as the General Data Protection Regulation (hereinafter GDPR).

We want to offer you all the necessary information in a transparent and simple way, so we recommend you to read this privacy policy, so you can know and understand the data processing that we execute.

Our maximum commitment is the confidentiality and security of your data, so we strive to improve our processes of personal data processing.

The privacy policy can only be modified by Polaroo, so we recommend consulting it regularly.if you have any questions regarding the processing of your personal data, do not hesitate to contact us by email:

To whom do we transfer your personal data?

In order to carry out our work, we may need to communicate your personal data to the data controllers of the supply companies and operators in the processes of cancellation and registration of supplies or modification of the same (we will always do so by virtue of the authorization and mandate granted by you).

Besides, if due to volume reasons we cannot attend you ourselves, your data will be transferred to one of our trusted managers, Profielectra, S.L., SELECTRA brand name, (CIF: B-86793239), who will attend you under the same conditions and criteria, as if we did it ourselves. If you wish to consult more information about them, we attach a link with their legal terms and conditions.

What do we do with your data?

Next, we inform you of the purposes for which we treat your personal data, and that without being an exhaustive list can be specified in:

- Manage the registration as a user of Polaroo.

- Manage the information related to the properties that you incorporate to the platform for its evaluation and proposal of results.

- Management and evaluation of the information related to the supply invoices of services such as water, gas, electricity, telephony and others offered by Polaroo.

- Manage the registration as a customer of Polaroo and representation to act as a proxy in the management before service companies, consultations and access to the service platform.

- Treatment of your personal data to send communications of commercial nature or that may be of interest to you.

- Evaluation of your customer profile to improve the service and offer new services associated with Polaroo's portfolio.

- Conducting surveys to improve the service.

- Treatment of your personal data for the realization of consumption profiles of supplies and other services that fit the interests of the customer.

For how long do we keep your data?

Depending on each of the purposes for which we process your data, we keep the data in relation to the retention periods set out in the applicable regulations in force, and until you revoke your consent, if applicable.

We inform you that your data will be kept blocked at the end of the processing for which they are intended and during the periods of limitation of obligations defined for each purpose of processing indicated.

From Polaroo we want to fully guarantee the exercise of rights that you have under the RGPD. In this regard, we inform you that you have the following rights:

1. Right of access to your personal data: to know what personal data we process and the processing operations we carry out.

2. Right to rectify any inaccurate personal data.

3. Right to suppression of your personal data: when this is possible and without prejudice to the blocking of the information with legal reserve.

4. Right to request the limitation of the processing of your personal data when the accuracy, legality or necessity of the data processing is doubtful, in which case, we may keep them blocked for the exercise or defense of claims.

5. Right of opposition to the processing of your personal data, when the legal basis that enables us to process the indicated is our legitimate interest will cease to process your data unless it has a legitimate interest or is necessary for the defense of claims.

6. Right to the portability of your data.

7. You can exercise any of the rights when you deem it appropriate and free of charge by sending an email to indicating the right you wish to exercise and your identification data.

8. We also inform you that you have the right to file a complaint with the Spanish Data Protection Agency if you consider that a breach of data protection legislation has been committed with respect to the processing of your personal data.